Part 1
“Mediating Business Disputes: Why Counsel, Clients and The Neutral Must Emphasize Process, and Not Just an Event,” Alternatives to the High Cost of Litigation, Vol. 31, No. 4, April 2013.

Part 2
“Mediating Complex Business Disputes: How Pre-Mediation Interactions Affect In-Session Negotiation Success,” Alternatives to the High Cost of Litigation, Vol. 31, No. 6, June 2013.

"Your articles are spot on. I think I have become a pretty sophisticated consumer of mediation services over the years, first as outside counsel and now from the GC position and the points you make are precisely what I talk/rail about both with my inside and outside counsel re getting set up for mediation."

--- General Counsel of Fortune 200 global science and technology company.